FAQs

"How long will it take to ship my order?"

I always try to ship orders within 3-5 business days. Orders that include preorder items will ship once the preorder item is available- check the specific listings for details!

"Are your stickers waterproof/UV proof?"

My stickers are made from a water resistant vinyl material- they'll hold up pretty well against scratches and minor water damage, but aren't dishwasher safe! Also, they'll fade in direct sunlight, so I recommend them for indoor use only. 

"My order never arrived- what do I do?!"

If you order came with a tracking number, check the USPS website for details on tracking. If it did not come with tracking, contact me to request a replacement. (Please include your order #!)

Also, I cannot offer free replacements if you gave me the incorrect address, so please make sure the address you give is correct!

"When will ___ item be back in stock?"

I typically try to restock Sold Out items within 1 month of them selling out- so check back soon! The exception to this are items marked as Clearance- which will not be restocked once sold out. 

---

"What do you use to make your art?"

I use a combination of Clip Studio Paint and Photoshop for all my illustrations! 

"What tablet do you use?"

I alternate between an iPad Pro + Apple Pencil, a Cintiq 13HD, and my Surface Book 2 depending on the situation!

"What materials do you use to make ____?"

I have a list of all the materials and tools I use for my shop here! (Make sure to read the comments- A few products aren't available on Amazon so I put in substitutions, and explain where to get the actual product in the comments!)

"Where do you get your charms/pins made?"

I use an overseas supplier to make my charms and pins! 

"Do you take commissions?"

Not usually- but sometimes I do! My commission details can be found here. 

"Do you sell your custom art brushes?"

YES!! Check them out here!

(*NOTE: These brushes ONLY work for CSP, and cannot be imported to other programs)

"Will you make a tutorial on how to do ___?"

Unfortunately I don't have enough time to make tutorials- but everything I know I learned from watching tutorials and searching "How to ___" on YouTube! I highly recommend starting there for tips!