"How long will it take to ship my order?"
I always try to ship orders within 1-3 business days. Orders that include preorder items will ship once the preorder item is available- check the specific listings for details!
"Are your stickers waterproof/UV proof?"
My stickers are made from a waterproof vinyl material- they'll hold up pretty well against scratches and water damage, but aren't dishwasher safe! Also, they'll fade in direct sunlight, so I recommend them for indoor use only.
"My order never arrived- what do I do?!"
If you order came with a tracking number, check the USPS website for details on tracking. If it did not come with tracking, contact me to request a replacement. (Please include your order #!)
"When will ___ item be back in stock?"
I typically try to restock Sold Out items within 1 month of them selling out- so check back soon! I also post updates on sold-out items on my Twitter feed.
"What do you use to make your art?"
I use a combination of Clip Studio Paint and Photoshop for all my illustrations!
"What tablet do you use?"
I alternate between an iPad Pro + Apple Pencil, a Cintiq 13HD, and my Surface Book 2 depending on the situation!
"What materials do you use to make ____?"
I have a list of all the materials and tools I use for my shop here! (Make sure to read the comments- A few products aren't available on Amazon so I put in substitutions, and explain where to get the actual product in the comments!)
"Where do you get your charms made?"
I use an overseas supplier to make my charms!
"Do you take commissions?"
Not usually- but sometimes I do! My commission details can be found here.
"Do you sell your custom art brushes?"
Not directly- but I recently started uploading my custom Clip Studio Paint brushes to my Patreon!
(*NOTE: These brushes ONLY work for CSP, and cannot be imported to other programs)
"Will you make a tutorial on how to do ___?"
Unfortunately I don't have enough time to make tutorials- but everything I know I learned from watching tutorials and searching "How to ___" on YouTube! I highly recommend starting there for tips!