FAQs

"How long will it take to ship my order?"

Orders are packaged and shipped out once per week, on Wednesday morning CST! Tracking numbers will usually be sent out the day after. Orders that include preorder items will ship once the preorder item is available- check the specific listings for details!

"Are your stickers waterproof/UV proof?"

It depends- please check the individual listing for details on durability!

"My order never arrived- what do I do?!"

If you order came with a tracking number, check the USPS website for details on tracking. If it did not come with tracking, contact me to request a replacement. (Please include your order #!)

Also, I cannot offer free replacements if you gave me the incorrect address, so please make sure the address you give is correct!

"When will ___ item be back in stock?"

I typically try to restock Sold Out items within 1 month of them selling out- so check back soon! The exception to this are items marked as Clearance- which will not be restocked once sold out. 

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"What do you use to make your art?"

I use a combination of Clip Studio Paint and Photoshop for all my illustrations! 

"What tablet do you use?"

I alternate between an iPad Pro + Apple Pencil, a Cintiq 13HD, and my Surface Book 2 depending on the situation!

"What materials do you use to make ____?"

I have a list of all the materials and tools I use for my shop here! (Make sure to read the comments- A few products aren't available on Amazon so I put in substitutions, and explain where to get the actual product in the comments!)

"Where do you get your charms/pins made?"

I use an overseas supplier to make my charms and pins! 

"Do you take commissions?"

Not usually- but sometimes I do! My commission details can be found here. 

"Do you sell your custom art brushes?"

YES!! Check them out here!

(*NOTE: These brushes ONLY work for CSP, and cannot be imported to other programs)

"Will you make a tutorial on how to do ___?"

Unfortunately I don't have enough time to make tutorials- but everything I know I learned from watching tutorials and searching "How to ___" on YouTube! I highly recommend starting there for tips!